|Recommended: YesI have spent a good amount of time working with both Allie spelling and Jesse in the Stillwater office. They have both gone above and beyond as I was in the process of landing at Prime Place as my new home. I look forward to continuing to work with this staff and live in the community.
|Recommended: NoThe place is good but I got charged move out fee of around 750 even after giving move out fee initially . For example they charged 250 from each of the 3 tenants for roaches control which was an ongoing complaint of mine from last couple of months due to lot of roaches coming in as apartment was on the outside.
|Recommended: YesClose and convenient — Great and close to campus
|Recommended: YesDecent enough for a college student — Its not bad living here. The noise sometimes is a bit much but thats really the only inconvenience neighbors and construction . Quick walk to campus. If you ever need anything fixed maintenance is pretty speedy.
|Recommended: YesClose to Campus — Love the location and how easy the property managers make everything.
|Recommended: YesPrime Place is great — Sometimes it is a little loud on the weekends, but overall gret place to live as a college student and it is super close to campus.
|Recommended: YesThe property is basic but it supplies what i currently need. — Its pleasant. No major problems, only some minor inconveniences.
|Recommended: YesOverall it is great — That it is nice, friendly, and good price
|Recommended: YesOverall, it was great — Prime Place was a great first apartment, and it had a nice location, close to campus. Nice size, great price, and overall a wonderful experience.
|Recommended: YesI love living here — I love everything about living here. It is in such a convenient location to everything a person would need to live by in Stillwater, including campus. The apartment itself is also amazing. I love the layout of my apartment and how nice everything is. The people that work here are always so friendly and willing to help me when I need something fixed.
|Recommended: YesIts alright — Its a good cheap place to live, but enjoy having to deal with roaches
|Recommended: YesPrime Place is an awesome place to live in — Prime Place is a nice and clean apartment complex to live in. Well as nice neighbors
|Recommended: NoVery unprofessional management , poor communication — As the parents of this resident , we are very disappointed in the unprofessional attitude and extremely rude customer service. The girls that answer the phone are always respectful but we cannot say the same about the management. We have never encountered such rude , disrespectful behavior from anyone in a management position and poor customer service. We received an e mail from the management denying our request for a lease buy out. Rather than taking responsibility for their inability to make personal contact with us , or even a meeting to discuss our concerns questions about utility overage , we we were bombarded with the most unprofessional e mail I have Ever received. As an employee of OSU , i am often asked to assist transfer students and medical residents with contacts and housing , but i assure You that after what has happened , i will Never recommend prime place apartments to anyone. I
Dear Mr. Schadel, I want to extend my sincerest apologies for the negative experience you had in the past. Your feedback is valuable, and I'm sorry that we fell short of your expectations during that time. Since then, we've made significant changes, including a complete overhaul of our staff. As the new Leasing Manager, my primary goal is to ensure a better experience for our tenants. We have taken steps to improve our customer service, enhance transparency, and fine-tune our policies to address any previous issues. I would greatly appreciate the opportunity to connect with you personally to discuss these improvements in more detail. Your insights and feedback are essential to us, and I want to ensure that your future interactions with our team are positive and hassle-free. Please let me know a convenient time for you to talk or meet, and I'll make every effort to accommodate your schedule. Once again, I apologize for any past inconvenience and look forward to the chance to demonstrate our commitment to providing a superior leasing experience. Thank you for your understanding and for giving us another opportunity to serve you better.
|Recommended: YesExperience in prime place — sometimes I can hear my neighbours upstairs too well
|Recommended: YesCozy living for those who want to stay close to campus — The apartments themselves are fairly nice compared to other options. The internet included is nice but slows down sometimes. I don't have any issues with noise from outside of the apartment however I do live on the 4th floor. Inside the apartment is another story. The hardwood floors makes it feel like there aren't many walls between roommates due to how well sound carries. The pool is nice but I'd never use it just because of the strange location its in. Overall its upscale living at a fair price for one.